Frequently Asked Questions
Do You Offer a Free Consultation?
You have a chance to ask me whatever you’d like that will help you know if I’m the right counselor for you, and I have a chance to make sure I believe I can help you.
How Should I Choose a Professional Counselor?
First and foremost, pick someone you like and feel that you could trust.
Choosing a counselor is a little different than, say, hiring a plumber or a painter. In those cases, while it helps if you like them, they might be the most skilled painter around, and they’ll get the best job done, even if you don’t exactly click with them.
However, the trust and rapport you feel with your counselor has a huge impact on how well the process helps you meet your goals for therapy. This is common sense, but it’s also what a large body of research shows.
That said, knowing that your counselor has excellent training and deep experience in a variety of research-based, respected approaches to therapy can and should increase your confidence in the process.
A few questions to ask a prospective counselor:
- What led you into your specialties, and what training and experience do you have?
- What does it look like to build a counseling relationship? What’s your style?
- Will you listen to me and change gears, or offer varied methods, to make sure the approach suits me?
- What makes you confident you can help me with my problems?
In short, choose a counselor who:
- Is easy to talk to and treats you like a VIP—not just a phone call or a generic customer,
- Has training and experience in the areas you’re concerned with,
- Takes the time to talk on the phone or meet you in person to answer your questions.
Counseling is an investment of your time, resources, emotional energy, and even your courage. Make sure you choose someone with expertise who feels like a great personality fit for you.
How Long Will Counseling Take?
- The scope of your goals,
- The depth and origin of your struggles,
- The focus you apply to your process when you’re not in the counseling office,
- The structure you choose (2-day intensives and extended weekly sessions compress the work!).
Some people may already have worked through some things with counseling in the past, and now they want a faster, solution-focused approach to get a few quick tools, like a tune-up, for a couple of months.
But often, the pain that brings a person or couple to counseling has been brewing for a long time, or is the result of a very serious event. Therefore, some will come to counseling with longer term patterns and wounds that need and deserve a gentle, consistent process for several months or more.
Do I/We Have to Come Every Week?
Consistency and reinforcement improve results. Like most pursuits in life, frequent practice and reinforcement supports you and keeps you on track with developing changes to meet your goals. For some, this means weekly work. For others, it means a 2-day counseling intensive with some follow up with me or adherence to your plan at home. For others, an extended session every other week is optimal.
Unless you are choosing a growth-accelerating 2-day intensive, I often ask that you begin your process with weekly counseling. Later, a transition to every-other-week or another tapering or follow-up schedule will make sense.
In other cases related to career travel or other demands, periodic intensives and special schedules may be arranged within the context of a comprehensive plan tailored for your situation.
I look forward to discussing your unique needs.
What Methods of Payment Do You Accept?
Do You Take Insurance?
Therapists who contract with insurance companies are bound by those contracts in ways that can impact care and privacy. I prefer the freedom to collaborate with you rather than with an insurance company on decisions related to your counseling process.
Clients who wish to utilize insurance may be able to obtain reimbursement through their policy’s out of network (OON) benefits. However, if obtaining OON benefits is crucial to your ability to afford counseling, I suggest that you seek an in-network provider, using telehealth for access to more counselors if needed to find one. The reason is that insurance companies can and frequently do change their policies with little notice to impose greater limits and invasive requests for information. I believe you may be better served by having the continuity of an in-network provider to minimize changes to benefits “mid-stream” in your healing process.
If you do wish to pursue OON benefits, it is important that you check with your company to see: if your plan has OON benefits for Licensed Professional Counselors as providers; if you have a deductible to meet; and what percentage is covered for individual, family, or marriage counseling (and how or whether your plan differentiates family and marriage counseling).
If you choose to seek reimbursement, I can provide you with a monthly statement called a superbill with the information needed to submit for reimbursement through your plan. Please know this will require a diagnosis.
I am happy to discuss this when we talk on the phone or meet for your free consultation.
How Much Will Individual Counseling Cost?
Individual Fees:
$250 per 90 minute initial session (includes new client intake/set-up process)
$200 per 60 minute session
Extended sessions: $200 per hour
Multi-day individual counseling intensives are available. Talk to me about goals, benefits, needs.
GOOD FAITH ESTIMATE
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
How Much Will Couples Counseling Cost?
Couples & Premarital Counseling Fees:
Fees for couples counseling are $200.00 per hour.
Premarital couples will complete an online assessment produced by either Prepare/Enrich or The Gottman Institute, depending on a few details about your relationship so far. You will pay for the service when you log in with a link I will send you, and at this time, the assessments are in the $35-$40 range.
Fees for couples counseling are $200.00 per hour for all services except the full 2-day counseling intensives. Please contact me for more information on the 2-day immersive couples intensive with take-home playbook and included follow up.
Marriage Counseling Structures and Options
There are many options for us to discuss at our complimentary consultation, and the best choice will vary from couple to couple depending on your scheduling and relationship needs. Options can include:
- A one day, 5-hour mini-intensive to start followed by every-other-week 2-hour sessions.
- Some couples excel in growth and change with two 5-hour mini-intensives 4-6 weeks apart with targeted homework in between and strategic follow-ups.
- Other couples can succeed with 2-hour sessions weekly for a few weeks followed by less frequent follow-ups.
- Still others want a deep change sooner than later, with the scheduling simplicity of a 2-day intensive with follow-ups. We can discuss all the options, the pros and cons of each, when we meet.
Couples Counseling Intensives
For the couples who need change sooner than later, or who want to create a weekend getaway to jump-start much needed transformation, I offer 2-day Immersive Couples Intensives as well as other intensive plans. The 2-day intensive is an individualized experience, tailored specifically for your relationship. There are pre-intensive assignments, targeted learning and deep practice to change patterns, homework plan, included follow-up session, and a playbook of materials to take home. Intensives are not suitable for all couples, and I’m happy to discuss.
GOOD FAITH ESTIMATE
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
Are There Options for Reduced Fees?
I have several reduced-fee slots for clients in need. Feel free to ask about availability. (AT THIS TIME MY REDUCED FEE SPOTS ARE ALL FULL.) If I have no current reduced fee availability, check out The Open Path Collective, and keep in mind that many counselors are available outside the local area through telehealth. This includes PhD therapists in states that participate in PsyPact.
What is the First Session Like?
I suggest that for your first session, you give yourself a little extra time to check out the parking situation and feel unhurried. The first day meeting with a new counselor can give anyone a few nerves, even if you’re relieved to be starting the process.
Our first session will be guided by the intake questionnaires I will have emailed you, and you will have completed before our session. We’ll develop goals and review a few policies so that you know what to expect. We’ll set you up for payment, including your credit card if that’s how you’d like to pay.
Then, we’ll get into our process, which is tailored to each individual or couple. From there, it is a process of getting to know each other and collaborating on moving forward. This will look a little different for each person, depending on your needs, goals, and wishes.
What's the Vibe in Your Office?
I try to make the office easy to relax in. I hope you’ll experience it as private, unpretentious, eclectic, and interesting. I always have bottled and sparkling water, as well as a selection of teas.
What Are Your Hours?
I see clients Monday through Thursday, 10am to 4:30pm, with occasional exceptions. I also provide counseling intensives to couples and individuals. For couples, this is usually a 2-day intensive on Friday-Saturday, but mini-intensives are available also, by appointment. Individual counseling intensives are custom-designed and scheduled case by case.
Is There a Waiting Room? Restroom? Stairs? Parking?
I do not have a waiting room. Most people come into the building at the time of their appointment, and I do leave a gap between clients to support your privacy. There are restrooms just down the hall. The office is up one flight of stairs.
You can park in the dedicated space marked “Liz Miller Counseling” in the upper lot behind the Northwestern Mutual Building. It’s there to make getting to your appointment easier! Most cars fit in that spot. However, if you have a larger truck, you might wish to use the free on-street parking anywhere on Jefferson, 4th, or in the surrounding area.